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HomeAboutBrandsServicesInfrastructureInnovation
LegalPrivacy

Privacy Policy

Last updated: June 2025

This policy applies to the corporate site of XeedNetwork S.A. Each brand in the portfolio keeps its own independent policies.

PrivacyTermsCookies
Contents
  1. 1. Introduction
  2. 2. Scope of this Policy
  3. 3. Information We Collect
  4. 4. Use of Information
  5. 5. Payment and Transaction Processing
  6. 6. Sharing Information with Our Brands
  7. 7. Information Security
  8. 8. Data Retention
  9. 9. Your Rights
  10. 10. Contact Information
  11. Brands
  12. Products

1. Introduction

XeedNetwork S.A. is a technology holding that manages specialized brands. This Privacy Policy applies only to information collected through this corporate website. Each of our brands maintains its own independent privacy policy.

2. Scope of this Policy

This policy covers only:

  • The corporate website xeednetwork.com
  • Corporate contact forms
  • Institutional communications
For how data is handled at any of our brands (XeedHost, HostingNacional, DigitalXeed, etc.), consult each brand’s own privacy policy.

3. Information We Collect

On this corporate site we only collect:

  • Contact information for business inquiries
  • Data for potential strategic partnerships
  • Information for investors and partners
  • Press and media inquiries

4. Use of Information

Collected information is used exclusively to:

  • Respond to corporate and business inquiries
  • Evaluate business opportunities and partnerships
  • Route inquiries to the appropriate brand in our portfolio
  • Meet corporate legal requirements

5. Payment and Transaction Processing

XeedNetwork S.A. is the legal entity that receives all group payments. When you transact with any of our brands:

  • Payments are made through the specific brand platform you are contracting with
  • Charges will appear on your statement as 'XeedNetwork' or similar variations
  • Each brand maintains its own secure payment platform with PCI-DSS standards
  • XeedNetwork S.A. consolidates financial information for tax and accounting compliance
  • Payment data entered on each platform is processed under that brand’s specific policies

6. Sharing Information with Our Brands

As the central legal entity, XeedNetwork S.A. may share information with our brands when needed to:

  • Process and manage contracted services
  • Fulfill contractual obligations
  • Handle technical support and customer care
  • Meet legal and tax requirements
Each brand maintains its own privacy policies for service-specific data handling.

7. Information Security

XeedNetwork S.A. maintains robust security measures, especially for:

  • Financial and payment information (PCI-DSS compliance)
  • Billing and transactional data
  • Corporate and contact information
  • Accounting and tax records

8. Data Retention

XeedNetwork S.A. retains information according to applicable legal requirements, including:

  • Financial records: per tax law in each jurisdiction
  • Transactional data: the minimum required by law
  • Corporate contact information: while relevant

9. Your Rights

Regarding information handled by XeedNetwork S.A., you may:

  • Request information about financial and transactional data
  • Obtain copies of invoices and receipts
  • Update billing information
  • Exercise rights under applicable law

10. Contact Information

For privacy, payment, or corporate data inquiries:

  • Legal Department: [email protected]
  • Finance Department: [email protected]
  • Head Office: +506 2100-4208
  • Corporate HQ: Curridabat, San José, Costa Rica

Brands

Each brand runs its own policies. Use these links for the corporate profile; service terms live on each brand’s platform.

XeedHostPremium international hostingFast infrastructure built to grow, backed by technical support that knows each project.xeedhost.com · xeed.host · xeedhost.cr · xeedhost.netHostingNacionalLocal hosting for businesses in your countryHosting with terms, support, and solutions designed for the market where the customer operates.hostingnacional.com · hostingnacional.mx · hostingnacional.com.mx · hostingnacional.cr · hostingnacional.gt · hostingnacional.sv · hostingnacional.hnAxionHostCosta Rica’s number-one hostingOver 15 years of track record. World-class services with expert attention to the Costa Rican market.axionhost.cr · axion.cr · axioncr.com · axioncr.net · axionhost.net · axion-host.com · hostaxion.comHosting.crCorporate hosting in Costa RicaInfrastructure designed, managed, and backed in Costa Rica for each operation’s requirements.hosting.cr · hosting.co.cr · hst.crTitiHostAffordable, easy hosting to get startedEverything needed to publish and keep a first site, explained clearly at an accessible price.titihost.com · titicloud.comDigitalXeedCustom web development and digital solutionsSites, stores, systems, automation, and AI built for concrete business goals.digitalxeed.com · xeed.digitalLatitudProcess automationSimpler, measurable, connected processes — automated where it truly pays off.latitud.cr · latitud.co.crXeedSolutionsDigital strategy and solutionsListens to the challenge, orders priorities, and assembles the capabilities into an executable plan.xeed.solutionsXeedComputersBusiness computers and serversEquipment selected and configured for each company’s tasks, environment, and budget. Not retail.xeedcomputers.com · xeedcomputers.pro · xeedpc.com · compuexpress.cr · compuexpresscr.comXeedSecurityManaged security for businessesA complete security plan, sized to the risk and managed continuously.xeedsecurity.com · dnsxsecure.comXeedSupportManaged technical supportAn organized support function that keeps equipment, networks, and servers updated and available.xeedsupport.comLiveSupportUnified business communicationsEvery channel connected to the company’s sales and service process.livesupport.co.crXeedHoldingHosting acquisition and integrationA confidential transition that recognizes built value and protects customer continuity.xeedholding.com · xeedholdings.com · acquirehosts.com · adquisicioneshosting.com · hostmergers.com · hostingholdings.netXeedAcademyPractical technology coursesPractical learning paths that turn technical knowledge into demonstrable skill.xeedacademy.com · miacademia.cr · cursosenlinea.cr

Products

Products are delivered through the brands. Product privacy and terms are governed by the brand that sells them.

XeedCompassProfessional DNS management for your domain portfolioAuthoritative DNS for people and companies: zones, publish validation, MX/SPF/DMARC/WHOIS/reverse health, DNSSEC, Anycast, redundancy, and traffic policies.XeedMonitorMonitor what you need and know before the customer doesHealth board for sites, APIs, DNS, Linux/Windows servers, and whatever you mark as critical — with alerts when something fails.XeedGuardLess spam and more control from the panel you already useAntispam policies, outbound control, and diagnostics on the mail server without changing MX records.XeedGuard ProChange the MX and get clean mail in the same accountFor any email account: point MX to XeedGuard Pro, we filter and deliver clean mail to your normal mailbox; doubtful mail stays in quarantine.XeedRelayProtect every send before it affects your domainControls outbound mail, detects anomalous behavior, and holds suspicious sends before a compromised account damages reputation.XeedRouteA mail router: Google, Microsoft 365, and your server on the same domainMail arrives at our platform and is delivered per mailbox to Google Workspace, Microsoft 365, Zoho, cPanel, Plesk, or another server — one domain, several providers; also useful for staged migration.XeedAtlasManage mailbox migration between providersConnect source and destination (Microsoft 365 → cPanel, Plesk, DirectAdmin, or IMAP/POP3) and Atlas syncs the mailbox until cutover.XeedNexusOmnichannel: WhatsApp Business, social, and AIAutomate WhatsApp Business with AI, unify Facebook, Instagram, and Telegram in one inbox, and hand off to a person when needed.XeedNestAdd live attention to your site in minutesChat widget, agent panel, history, and files in an isolated instance — without deploying a full omnichannel platform.XeedVaultScheduled backups for sites, mail, and databasesSet up automatic backups of websites, mail, and databases. Restore the full service or just one file, mailbox, or database — when needed.XeedArmorComplete security for web servers and sitesSecurity suite for servers: malware, integrity, vulnerabilities, reputation, firewall, and quarantine. Works with cPanel, Plesk, and DirectAdmin — and without a control panel.XeedMeridianAppointment scheduling with a private URL for your businessAppointment system for doctors, restaurants, salons, technical support, and more: availability blocks and a private calendar. WordPress optional.XeedCrewTake attendance, leave, and payroll off the spreadsheetsBrings employees, attendance, leave, requests, documents, and payroll processes into one portal for admin and staff.XeedGateMulti-country e-invoicing with each market’s providersConnects your system to e-invoicing providers in Costa Rica, Mexico, Guatemala, and more: build, sign, send, and check status via API.XeedExpensesYour company’s accounting in one placeCentralizes expenses, sales, profits, bank accounts, and accounting information so you control operations without separate sheets.XeedBuilderBuild your website with AI and keep the freedom to take it with youAI, responsive design, optimization, security, and cloud hosting. Manage it yourself or with professional help; download it when you want to move.

Corporate questions? Write to [email protected] · Contact

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