Terms and Conditions

1. Nature of XeedNetwork

XeedNetwork S.A. is a corporate holding that owns and manages a portfolio of specialized technology brands. This website is exclusively informational and corporate. By accessing this site, you understand that XeedNetwork S.A. does not provide direct services to end customers.

2. Purpose of the Website

This corporate website exists to:

• Present institutional information about XeedNetwork S.A.
• Show our brand portfolio
• Enable contact for corporate opportunities
• Provide information for investors and potential partners

3. Relationship with Our Brands

Each brand in the XeedNetwork portfolio (XeedHost, HostingNacional, DigitalXeed, etc.) operates independently with:

• Its own terms and conditions of service
• Independent pricing policies
• Specific service-level agreements
• Dedicated support teams

4. Payment Structure and Platforms

The XeedNetwork group’s financial structure works as follows:

• Each brand operates its own service and payment platform
• Customers pay through the platform of the brand they contract
• All payments are processed legally in the name of XeedNetwork S.A.
• Statements will show 'XeedNetwork' as the payment recipient
• Invoices are issued by XeedNetwork S.A. identifying the specific brand and service
• XeedNetwork S.A. is the sole tax-liable entity before authorities

5. Service Platforms and Responsibilities

Each brand maintains and operates its own technology platform where:

• Customers access contracted services
• Accounts and service settings are managed
• Payments are processed (though legally in the name of XeedNetwork S.A.)
• Brand-specific technical support is provided
• Each brand’s own terms of service apply

6. Use of the Corporate Site

This XeedNetwork corporate website is NOT a service platform. To access specific services, visit the corresponding brand platform. By using this site, you agree to:

• Use it only for informational and corporate purposes
• Not attempt to make payments or contract services from here
• Go to each brand’s individual platforms for services
• Respect the intellectual property of the holding and its brands

7. Corporate Intellectual Property

XeedNetwork S.A. and its logos are registered trademarks. Each brand in our portfolio keeps its own intellectual property rights. Unauthorized use of any mark is strictly prohibited.

8. Responsibilities and Limitations

It is important to understand that:

• XeedNetwork S.A. processes payments but is not responsible for the quality of services provided by each brand
• Each brand operates independently with its own SLAs and warranties
• Service disputes must be directed to the specific brand
• XeedNetwork S.A. facilitates financial processing but does not mediate service disputes

9. Handling Inquiries and Claims

Given our operating model, inquiries should be directed by nature:

• Services and technical support: through the brand platform where you contracted
• Payments and billing: [email protected] (tax or charge topics)
• Platform access: support from the specific brand
• Legal or corporate matters: [email protected]

10. Jurisdiction and Compliance

XeedNetwork S.A. operates under the laws of Costa Rica and complies with regulations in each jurisdiction where it processes payments. The company keeps the financial and tax records required by law.

11. Modifications

XeedNetwork S.A. reserves the right to modify these terms. Changes take effect when published on this website and do not affect each brand’s specific terms.